Last updated: July 2026
At Zelix Voltaic, we believe that transparency is the foundation of a successful partnership. We treat your personal and technical data with the same rigorous engineering standards we apply to our solar installations. This policy outlines how we collect, use, and protect your information when you engage with our services.
1. Information We Collect
To provide accurate solar energy solutions, we collect specific data when you interact with our website or consultation process:
- Contact Information: Name, email address, phone number, and location details provided during lead generation or “Get a Quote” requests.
- Technical Energy Data: To design high-efficiency systems, we may request copies of your recent electricity bills or information regarding your average load patterns.
- Site-Specific Details: During site evaluations, our engineers collect physical data, including roof orientation, structural measurements, and current electrical infrastructure details.
- Usage Data: Like most websites, we collect standard analytics (via cookies) to understand how visitors interact with our content, which helps us improve the user experience.
2. How We Use Your Data
We do not use your data for anything other than fulfilling your solar project requirements. Specifically, we use it to:
- Provide Customized Quotes: Analyzing your energy usage and roof structure to design the most efficient, cost-effective system.
- Regulatory Documentation: A vital part of our service is managing net metering applications. We may securely share necessary project data with local Power Distribution Companies (DISCOs) and regulatory bodies to ensure your system is legally commissioned.
- Support & Maintenance: Storing project records so our team can provide fast, accurate remote diagnostics and maintenance support for your system.
- Communication: Sending you project updates, installation schedules, or energy-saving tips if you have opted in to our communications.
3. Data Security & Storage
Your data is stored in secure, restricted-access environments. We do not sell, trade, or rent your personal information to third-party marketers. We only share information with third parties (such as sub-contractors or regulatory partners) when strictly necessary to complete your specific installation or net metering approval process.
4. Cookies and Tracking
We use cookies to enhance your browsing experience. These allow us to remember your preferences and analyze traffic patterns. You may opt out of non-essential cookies via your browser settings at any time.
5. Your Rights
You maintain full control over your information. You have the right to:
- Request a copy of the personal data we hold about you.
- Request corrections to any inaccurate information.
- Ask us to delete your data from our active marketing lists.
